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Model Number CLV-190 |
Device Problems
Break (1069); No Display/Image (1183)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/03/2023 |
Event Type
malfunction
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Manufacturer Narrative
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The device was returned to an olympus repair facility, and an evaluation of the device was performed.During the evaluation, the customer¿s report could not be duplicated; however, the scope socket was noted to be in bad shape, which reportedly could cause communication issues.The following additional findings were also noted: front panel cracked and peeling, chassis rusted, top cover deformed, and lamp life on 400 hours.The investigation is ongoing, and follow up with the user facility is currently being performed.A supplemental report will be submitted upon completion of the investigation, or if any additional information is provided by the user facility.
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Event Description
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The customer reported that, during preparation for use in an unknown procedure, their evis exera iii xenon light source device was found to have had a connector which was folded up, and that they could not get an image on the device.There were no reports of patient or user harm associated with this event.
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Manufacturer Narrative
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This report is being supplemented to provide additional information provided by the customer as well as to provide the results of the completed complaint investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over 7 years since the subject device was manufactured.Based on the results of the investigation and the fact that the inability to obtain an image could not be reproduced or confirmed, a definitive root cause cannot be identified.Olympus will continue to monitor the field performance of this device.
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Event Description
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On 18apr2023, a response to a request for additional information regarding the event was received the customer confirmed that they retired the complaint device, and replaced it with similar one.
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Search Alerts/Recalls
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