Patient's caretaker (mother, (b)(6)) called to report about the bipap machine her son is using.The first bipap machine broke in (b)(6) 2022 so her son was without a bipap for two months.The second machine was received around january 15, 2023.After use of the replaced bipap, her son became very sick and was admitted into the hospital (icu) for pulmonary failure and systemic infection (teeth, skin, stomach and blood).Patient was treated with antibiotics and steriods and was released after one week in hospital on (b)(6) 2023.When rotech attempted to download her son's sleep data (from the card), it still had the previous user's name on the card which prevented recording of her son's sleep information.Reporter believes her son became sick due to the reconditioned machine not being properly cleaned/disinfected from use by the previous owner.When reporter attempted to get help/assistance from rotech, they were "very rude and unhelpful".Reporter's son is now using a bipap machine with another company and is doing better.
|