The customer observed falsely depressed architect stat troponin-i results for a patient.The following data was provided: sample id (b)(6) initial result (i1sr60016) = 0.02 ng/ml, repeat = 30.96 ng/ml; repeat on another analyzer (i1sr60018) = 30.13 ng/ml, 32.47 ng/ml; no impact to patient management was reported.
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The complaint investigation for falsely depressed architect stat high sensitive troponin-i results included a search for similar complaints, trending review, labeling review, device history record review, and field data review for lot 76375un23.Return testing was not completed as returns were not available.A review of tracking and trending did not identify trends or issues for the complaint product.Device history record review for the complaint lot did not show any potential non-conformances, deviations, or non-conformances associated with the complaint issue.Review of worldwide customer data was used to assess the historical performance of the architect stat high sensitive troponin-i assay.The patient median data (divided into 3 groups) and cal f rlu mean were analyzed and compared to an established control limit.This evaluation indicated that all three levels of the patient medians and the cal f rlu mean for the lot 76375un23 are within the established limits.Therefore, no unusual reagent lot performance was identified for the lot 76375un23.Labeling was reviewed and found to adequately address the issue under review.Based on the investigation, no systemic issue or deficiency of the architect stat high sensitive troponin-i reagent lot 76375un23 was identified.
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