The device was returned to olympus for evaluation and the customer¿s allegation confirmed, adhesive protrudes into the channel.In addition, the following non-reportable malfunctions were found during device evaluation: glare on the image due to deep scratches on the objective lens, deep dents and scratches on various parts of the device, light guide lens had a chip and old glue, bending section has old glue and a chip, and insertion tube has multiple buckles.The investigation is ongoing.A supplemental report will be submitted upon the investigation's completion or if the user facility provides any additional information.
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over 3 years since the subject device was manufactured.Based on the results of the investigation, it is likely the clog occurred due to nexpowder being used in previous procedure clogged in biopsy channel.However, a definitive root cause could not be determined.Olympus will continue to monitor field performance for this device.
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