The exact date of the event is unknown.The reporter did not provide event date, (b)(6)2023, was chosen as a best estimate based on the date that the manufacturer became aware of the event.Imdrf impact code f1001 is being used to capture the reportable event of aborted/cancelled procedure.
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Block b3 (date of event): the exact date of the event is unknown.The reporter did not provide event date, february 01, 2023, was chosen as a best estimate based on the date that the manufacturer became aware of the event.Block h6: imdrf impact code f1001 is being used to capture the reportable event of aborted/cancelled procedure.Block h10: the returned spyglass digital controller was analyzed by enercon technologies, the top cover and front panel was damaged.The rear y/c video outputs badly worn out.Product analysis was not unable to replicate customer complaint.The spyglass ds controller ran through initial testing and error log download without problem.No functional problems were found.Per the evaluation conducted by enercon technologies, the reported event was not confirmed.The number of procedures/recycles of the unit, handling during use and reprocessing over time are unknown, therefore is probable that problems are intermittent and are traced to improper routine or preventative maintenance.Based on all gathered information, the most probable root cause for this investigation is cause traced to maintenance.
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