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Model Number OER-ELITE |
Device Problem
Material Integrity Problem (2978)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/28/2023 |
Event Type
malfunction
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Manufacturer Narrative
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An olympus field service engineer (fse) was dispatched to evaluate and repair the device.The fse removed and replaced the missing connector label and the purple connector, the unit was repaired and verified according to the original equipment manufacturer (oem) instructions, software attributes have been verified and confirmed.The investigation is ongoing, and a definitive root cause of the reported event cannot be determined at this time.If additional information becomes available, this report will be supplemented accordingly.
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Event Description
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The customer reported to olympus, the endoscope reprocessor was missing a connector label and its purple connector was damaged.There was no harm or user injury reported due to the event.
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Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.Three attempts were performed to obtain additional information, but no response was received from the customer.A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over 2 years since the subject device was manufactured.Based on the results of the investigation, it is likely the event occurred due to when the user used the equipment, they forgot to attach the valve during connection of the connecting tube again after disconnected it from reprocessing basin.However, a definitive root cause could not be determined.The following information is stated in the instructions for use (ifu): ¿5.6 inspecting the connectors check the following for each connector.·the connector should be fixed firmly.The o-rings should be free of irregularities such as cracks, tears, or dents.If any irregularity is found, do not use the reprocessor and contact olympus.Warning do not use the reprocessor if any connector seems to be damaged or defective.Using the reprocessor when an irregularity has been detected may interfere with reprocessing.Furthermore, fluid leakage may damage peripheral devices or facilities near the equipment.¿ olympus will continue to monitor field performance for this device.
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Search Alerts/Recalls
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