Model Number ZM-530PA |
Device Problem
Patient Data Problem (3197)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/06/2023 |
Event Type
malfunction
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Event Description
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The biomedical engineer (bme) reported that the telemetry transmitter was reading out of calibration on a few patients and was showing inaccurate readings.The bme reported there was no error messages when this occurred.Unit was taken out of use so no harm occurred, staff just checked spo2 with another device.Bme did some troubleshooting and during testing found: simulated 85% reads 80%, simulated 95% reads 100%, simulated 85% again, this time reads 98%.The bme tried different cable/probes, very erratic.Nihon kohden technical support sent the bme a warranty replacement.No patient harm was reported.
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Manufacturer Narrative
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The biomedical engineer (bme) reported that the telemetry transmitter was reading out of calibration on a few patients and was showing inaccurate readings.The bme reported there was no error messages when this occurred.Unit was taken out of use so no harm occurred, staff just checked spo2 with another device.Bme did some troubleshooting and during testing found: simulated 85% reads 80%, simulated 95% reads 100%, simulated 85% again, this time reads 98%.The bme tried different cable/probes, very erratic.Nihon kohden technical support sent the bme a warranty replacement.No patient harm was reported.Nihon kohden continues to investigate the reported event.Nihon kohden will submit a supplemental report in accordance with 21 cfr section 803.56 when additional information becomes available.The following fields contain no information (ni), as attempts to obtain information were made, but not provided: attempt # 1: (b)(6) 2023 emailed the customer via microsoft outlook for patient information: no reply was received.Attempt # 2: (b)(6) 2023 emailed the customer via microsoft outlook for patient information: no reply was received.Attempt # 3: (b)(6) 2023 emailed the customer via microsoft outlook for patient information: reply was received from the customer who stated " i do not have any of that information.It was not that serious of anissue that we recorded any of that information.
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Event Description
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The biomedical engineer (bme) reported that the telemetry transmitter was reading out of calibration on a few patients and was showing inaccurate readings.The bme reported there was no error messages when this occurred.Unit was taken out of use so no harm occurred, staff just checked spo2 with another device.Bme did some troubleshooting and during testing found: simulated 85% reads 80%, simulated 95% reads 100%, simulated 85% again, this time reads 98%.The bme tried different cable/probes, very erratic.Nihon kohden technical support sent the bme a warranty replacement.No patient harm was reported.
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Manufacturer Narrative
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Details of complaint: the biomedical engineer (bme) reported that the telemetry transmitter was reading out of calibration on a few patients and was showing inaccurate readings.The bme reported there was no error messages when this occurred.Unit was taken out of use so no harm occurred, staff just checked spo2 with another device.Bme did some troubleshooting and during testing found: simulated 85% reads 80%, simulated 95% reads 100%, simulated 85% again, this time reads 98%.The bme tried different cable/probes, very erratic.Nihon kohden technical support sent the bme a warranty replacement.No patient harm was reported.Service requested / performed: evaluation of the returned device was not able to confirm or duplicate the reported issue of inaccurate spo2 readings since there was fluid inside of the device which resulted in the unit being scrapped.Investigation summary: evaluation of the returned device was not able to confirm or duplicate the reported issue of inaccurate spo2 readings.There was fluid intrusion observed which resulted in the unit being scrapped.Though the reported issue was not duplicated, the fluid intrusion may have caused damage to internal circuit boards and resulted in hardware failure and may have caused intermittent inaccurate values.Root cause is likely fluid intrusion.Zm transmitters are not waterproof devices.
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Search Alerts/Recalls
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