Blank fields on this form indicate the information is unknown, unavailable, or unchanged.Event summary: as reported, inside the unopened package of a standard fixed core wire guide, the customer found foreign matter which seemed to be a hair.The foreign matter was found while the package was in supply storage and did not have patient contact.Investigation ¿ evaluation.A document based investigation was performed including a review of complaint history, device history record (dhr), and quality control procedures, as well as a visual inspection of the device were conducted.The device was returned in unopened labelled packaging to cook for investigation.A hair was observed in the package near the black and red label.A document-based investigation evaluation was performed.No related non-conformances were recorded.No additional complaints were received for this product lot.Due to the individual nature of inspecting packaged product, one nonconformance does not indicated additional nonconforming product in house or in field.A review of relevant manufacturing documents was conducted.Sufficient inspection activities are in place to identify this failure mode prior to distribution.Based on the available information, cook has concluded the cause was a quality control deficiency.A review of manufacturing procedures found controls to be in place, the packaged products are visually inspected for foreign matter.Cook will continue monitoring of similar complaints and has notified the appropriate personnel of this event.Per a review of risk documentation, no further action is required.This report is required by the fda under 21 cfr part 803 and is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement contained herein is intended to be an admission that any cook device is defective or malfunctioned, that a death or serious injury occurred, nor that any cook device caused, contributed to, or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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