The reported event is confirmed, cause unknown.A photo sample was was submitted.The ureteral stent was returned in the opened original packaging along with an empty guidewire packaging.An evaluation of the stent was completed.Visual evaluation of the photo sample noted a white substance on the surface of the guidewire, unable to identify the substance without the physical sample.Visual evaluation of the ureteral stent noted no foreign material or defect.As the guidewire was not returned, this event will be confirmed based on the photo sample.Though a specific cause cannot be determined, a potential root cause for this event could be, "not follow inspection procedure".No manufacturing issues or non-conformances were noted during review of the dhr that could have caused or contributed to the reported event.A label/pack review is not required as a review of the label could not have prevented the reported event.H11: section a through f the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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