Model Number CLK-4 |
Device Problem
Loss of Power (1475)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/06/2023 |
Event Type
malfunction
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Manufacturer Narrative
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The subject device referenced in this report was not returned for evaluation, therefore the device evaluation could not be completed at this time.The investigation is ongoing, and follow-up with the user facility is currently being performed.A supplemental report will be submitted upon completion of the investigation or if any additional information is provided by the user facility.
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Event Description
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The customer reported to olympus that during a diagnostic bronchoscopy procedure, the halogen light source did not have any power.The intended procedure was postponed and completed later with a similar device.There were no reports of patient harm associated with this event.
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Manufacturer Narrative
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The device was returned to olympus for inspection, and the customer's complaint was not confirmed.Additionally, the repair center found dust in the unit, two washers at the chassis were missing, as well as multiple scratches / cosmetic damage to the device.A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over 5 years since the subject device was manufactured.Based on the results of the investigation, it¿s likely the procedure was postponed due to the device failure that the customer experienced.However, the root cause of the power not turning on was unable to be identified, as the event was unable to be reproduced during the device evaluation.Olympus will continue to monitor field performance for this device.
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Manufacturer Narrative
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This supplemental report is being submitted to provide additional information from the customer (see updated sections b5).
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Event Description
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Additional information was provided by the customer.The patient was asked to visit another hospital; the procedure was postponed, but no more information is known as the patient was shifted to another hospital.The patient was not under general anesthesia until he remained in the hospital before being asked to visit another hospital.
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Search Alerts/Recalls
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