Model Number X SERIES |
Device Problems
Unable to Obtain Readings (1516); Failure to Read Input Signal (1581)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/15/2023 |
Event Type
malfunction
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Manufacturer Narrative
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Zoll medical corporation has not received the device for evaluation and this complaint is still under investigation.
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Event Description
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Complainant alleged that while attempting to monitor a patient (age & gender unknown), the device displayed an "ecg monitoring failure" message.Complainant indicated that there was no adverse effect to the patient due to the reported malfunction.Please reference medwatch report number 1220908-2023-01214 for a similar report from the same customer.
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Manufacturer Narrative
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This supplemental medwatch report is reporting the evaluation of the device and correcting information submitted on the initial medwatch report.Device evaluation: zoll medical corporation evaluated the device and the customer's report was not replicated or confirmed.The device was put through extensive testing including full functional testing and ecg stress testing without duplicating the report.The device was recertified and returned to the customer.Review of the device log showed the unit was showed mostly a flat line signal, with erroneous spikes seen throughout the case.This occurred after the unit was experiencing ecg multi lead fault.Ecg multi-lead fault is not indicative of a device malfunction, but an indication of poor connection between the electrodes and the patient.The ecg accessories used were not returned to zoll for testing.No trend is associated with reports of this type.Reports of this nature are typically not considered to meet our requirements for submission based on intended use of the device.If electrode therapy pads were connected to the patient, ecg would have been available.
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Event Description
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Complainant alleged that while attempting to monitor a patient (age & gender unknown), the device's 12 lead is not functioning.Complainant indicated that there was no adverse effect to the patient due to the reported malfunction.Please reference medwatch report number 1220908-2023-01214 for a similar report from the same customer.
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Search Alerts/Recalls
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