There was no report of death or serious injury to patient, operator, or bystander.The device was returned to braemar from biotel heart and was inspected for general physical integrity.The device exhibited evidence of prying and the seal was broken.The device was opened to inspect for additional damage.The battery was observed to have a burn hole in it.It is probable that the battery was damaged during patient misuse.Engineering was able to confirm allegation.The device was badly damaged due to patient misuse.The battery experienced a thermal event that was likely due to the patient/user attempting to pry open the device.
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