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Model Number OPO73 |
Device Problems
Delivered as Unsterile Product (1421); Manufacturing, Packaging or Shipping Problem (2975)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Event Description
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It was reported that a phaco tubing pack had a crack in plastic carton.It is unknown if there was any patient contact.No other information was received.
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Manufacturer Narrative
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Section a2, a4, a5 unknown/not provided.Information was requested from the account however, no additional information was provided.Section h6 health effect - clinical code 4582 hs-no patient involvement / no harm.Section h3-other (81): the device was not returned for evaluation; therefore, a failure analysis of the complaint device cannot be completed.A review of the device history record, complaint trending, and risk documentation for this device will be performed.Upon completion of the review, if there is any further relevant information a supplemental medwatch will be filed.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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Manufacturer Narrative
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Section d9: device available for evaluation: yes, returned to manufacturer on 03/24/2023 section h3: device evaluated by manufacturer: yes device evaluation: one (1) sealed opo73 phaco tubing pack received within original packaging confirming the reported lot number.A visual inspection of the returned product reveals the side wall and lip of the tray have been damaged, creating a small opening between the tyvek lid and tray.Visual inspection results were found not within specifications.The reported event is confirmed.Due to the product having been returned without the unit carton to evaluate for damage in the location consistent with the tray, it cannot be determined how and when the damage to the tray occurred.An assignable root cause cannot be identified from the product investigation performed as it cannot be known when the damage occurred to the tray.The outer carton was not returned with the product to determine if the carton was damaged in the same location as the tray as received by the customer.The product met release requirements prior to shipment to the customer.Probable root cause can be attributed to handling of the product post distribution to the customer leading to the tray becoming damaged and breaking the sterile barrier.Manufacturing record review: per manufacturing records review report, no related deviation, ncmr, nc or capa was initiated during the manufacturing conclusion: due to the product being 100% inspected at the manufacturer for damage, how and when damage to the tray occurred cannot be determined due to the product having been returned without the unit carton to evaluate for damage in the location consistent with the tray.Therefore product deficiency by the manufacturer cannot be confirmed.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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Search Alerts/Recalls
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