According to the customer, when pulling the cotton tip out of her ear she noticed that the "tip was missing" and her ear was "uncomfortable, irritated, and red".The customer reported they could not find the tip and went to "urgent care" where they were prescribed "neomycin drops".The customer reported after using the drops for "a few days" her ear is "feeling better".Sample was requested for return evaluation.No additional information is available at this time.It has been determined that the reported event caused or contributed to serious injury, therefore, this medwatch is being filed.If any further relevant information is identified or obtained, a supplemental medwatch will be submitted.
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