A user facility submitted a repair request to the olympus service center, for a gastrointestinal videoscope, having bad angle.Upon inspection and testing of the returned device, foreign material was found clogged in the scope air/water nozzle due to insufficient cleaning.This medical device report (mdr) is being submitted to capture the reportable malfunction found during evaluation.There was no report of patient harm or user injury associated with this event.
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The customer suspected device was returned for investigation.The olympus service center confirmed the reported event during inspection and testing.Upon evaluation of the returned device the following defects were found, due to wear of angle wire, bending angle in up direction did not meet the standard value, due to wear of angle wire, the play of up/down knob out of the standard value, nozzle had foreign objects, due to damage on up/down knob, water tightness lost, light guide lens discolored, objective lens discolored, protector of universal cord on control section side scratched, protector of universal cord on scope connector side scratched, scope connector cover unit scratched, up/down knob corrosion, paint on suction cylinder peeled, lock engagement lever scratched, lock engagement lever knob scratched, right/left knob scratched, connecting tube dented, up/down knob scratched, forceps channel port shaved, switch box scratched, scope cover scratched, switch 3 wear, scope connector scratched, universal cord scratched, grip scratched, control unit discolored, control unit scratched, suction cylinder shaved, due to a pinhole on angle rubber, water tightness lost, bending tube deformed, due to dirt on objective lens, lack of image on the monitor.The faulty parts were replaced, and the device will be returned to the user facility.The investigation is ongoing.A supplemental report will be submitted upon completion of the investigation or if any additional information is provided by the user facility.
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