MEDTRONIC NAVIGATION, INC STEALTHSTATION FLEXENT; EAR, NOSE, AND THROAT STEREOTAXIC INSTRUMENT
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Model Number 9736217R |
Device Problems
Connection Problem (2900); Human-Device Interface Problem (2949); Application Program Freezes, Becomes Nonfunctional (4031)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/23/2023 |
Event Type
malfunction
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Event Description
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Medtronic received information regarding a navigation device being used outside of a procedure.It was reported that the localizer was not found.There was a strange noise coming from the controller, when the emitter and emitter interface were connected a noise disappeared when those components were not connected.Also when the system was shutting down this noise appears.The next step was to replace the controller.No patient was present at the time of the event.Troubleshooting was not able to resolve the issue.
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Manufacturer Narrative
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No patient information provided as no patient was involved in this concern.Continuation of section d information references the main component of the system.Other relevant device(s) are: product id: 9736217r, serial/lot #: (b)(4).The manufacturer representative went to the site to test the navigation system.When the emitter was connected there was a strange noise that heard from the computer.At that point the emitter status was in initializing and not found.The controller was replaced during troubleshooting.However, the same noise was heard when the emitter was initialized but after a few seconds it established connection but not for long.After 10 minutes the localizer shut off with localizer not found.The computer was replaced and the issue was resolved.Medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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Manufacturer Narrative
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H3: the computer was returned to the manufacturer for analysis.Analysis found that the reported issue was confirmed.The emitter, electromagnetic (em) instrument interface, or both controllers would emit an audible noise.After ten minutes the system reported a "localizer faulted" error, and the em instrument interface power and instrument lights would go out.It stopped working and would not boot up preventing the instruments from being read from any of the ports.The audible noise stopped when the system reported the "localizer faulted" error.Analysis found that the reported event was related to an electrical issue.H6: fdm b01, fdr c02, and fdc d02 are applicable to the hardware analysis.Medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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