Due to the automated mes (manufacturing execution system) system there are controls in the manufacturing process to ensure the product met specifications upon release.During a visual inspection, the catheter shaft was found to be broken/fractured, the un-known silicone tube was attached to the broken proximal end of the catheter, and the catheter shaft was found to be kinked/bent.During a functional inspection, catheter shaft broken/fractured during use functional test is not available as the defect was confirmed during visual inspection.And catheter shaft difficulty removing/withdrawing functional test was unable to perform due to condition of the device.The reported event is covered in the device directions for use (dfu).As well, the risk of the reported event is documented in the risk documentation and there are current controls to mitigate the risk of the as reported event.The reported catheter shaft broken/fractured during was confirmed during the analysis.The reported catheter shaft difficulty removing/withdrawing could not be confirmed/duplicated; however, the analysis results are consistent with the reported event.The device failed to meet specifications when received for complaint investigation based on the analyzed anomalies noted to the device.Additional information provided by the customer indicated that the device was prepared for use as per the directions for use, the device was confirmed to be in good condition during preparation/prior to use on the patient and continuous flush was set up and maintained throughout the clinical procedure.During the analysis the catheter shaft was seen to be broken/fractured, therefore, the s reported 'catheter shaft broken/fractured during use' was confirmed.An assignable cause of procedural factors will be assigned to as reported and as analyzed code, 'catheter shaft broken/fractured during use', the as reported code, 'catheter shaft difficulty removing/withdrawing' as well as the analyzed code 'catheter shaft kinked/bent', as this complaint appears to be associated with a product that met stryker design and manufacturing specifications and was used in accordance with the dfu, but performance was limited due to procedural factors during use.
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