Philips received a complaint from the customer, reporting that the v60 ventilator was displaying error code 100b (watchdog test failed).There was no patient involvement when the issue occurred.No patient or user harm reported.A philips remote service engineer (rse) noted that that the customer had replaced the cpu for a 100b issue, and now the device was operating as expected with no vent inop or 100b codes.The rse provided the option codes for avaps, cflex and ramp.The customer reported that the options were successfully installed.The system meets the specification for the performed service and is returned to use.
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