The initial reporter received questionable ldhi2 lactate dehydrogenase acc.To ifcc ver.2 results from two patient samples tested on the cobas c 111 w/o ise with serial number (b)(4).The initial result was not reported outside of the laboratory.The initial results were considered high which prompted the rerun of the patient samples.Sample 1: on (b)(6) 2023, the initial result was 663.9 u/l.The first repeat result was 214.8 u/l.The second repeat result was 223.3 u/l.Sample 2: on (b)(6) 2023, the initial result was 360.1 u/l.The first repeat result was 259.9 u/l.The second repeat result was 273.2 u/l.
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The field service engineer (fse) performed preventive maintenance.He cleaned the card and fan.He replaced the lamp, syringe seal and water filter.He performed an air/water calibration with successful results.He performed qc with successful results.This did not resolve the issue and the analyzer stopped.The water quality/conductivity was <1us.The field service representative (fsr) cleaned the water container.The qc was within specifications.The centrifugation was 5 minutes at 3500 rpm.The centrifugation time seems short as the centrifugation time would normally be around 10-15 minutes.Product labeling states "specimen collection and preparation plasma: li-heparin plasma.Plasma must be free from cells.Caution: plasma from primary tubes handled according to the manufacturers' instructions can still contain cells, leading to implausibly high results."; "limitations interference contamination with erythrocytes will elevate results, because the analyte level in erythrocytes is higher than in normal sera.The level of interference may be variable depending on the content of analyte in the lysed erythrocyte." the message log revealed several "failed to aspirate sample" alarms.Since on (b)(6) 2023, there have been several "photometer error" alarms.The customer stated that the lamp was changed more than 6 months ago and they do not have a lamp to replace it.Product labeling states "maintenance actions and their intervals the following table lists the maintenance actions and shows how frequently they need to be performed: six-monthly replace photometer lamp." the special wash programs necessary for avoiding carry-over have not been installed.Product labeling states "defining extra wash cycles extra wash cycles are used to minimize carry-over.You can define an extra wash cycle by manually defining the values." the investigation determined the event was consistent with a preanalytic issue at the customer site (short centrifugation time and erythrocytes in the sample tube).Preanalytic's are within the customer's responsibility.There was no indication of a device malfunction.
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