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Model Number OER-PRO |
Device Problem
Device Difficult to Maintain (3134)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/22/2023 |
Event Type
malfunction
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Manufacturer Narrative
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The subject device has not been returned to olympus for evaluation.The investigation is ongoing.And a definitive root cause of the reported event cannot be determined at this time.If additional information becomes available, this report will be supplemented accordingly.
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Event Description
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The customer reported to olympus technical assistance center (tac), the endoscope reprocessor had sat for about a year, and needed to be brought back online.It was noted ,that it is unknown, if the proper methods were used to store it.There was no patient involvement in this event.
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Manufacturer Narrative
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This report is being supplemented to provide additional information based on the approved final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, and since the device was not returned for evaluation, the definitive root cause of the storing method issue could not be determined.It is unknown if the appropriate storing method was used.It is possible that the user did not read the instruction manual carefully and did not have the equipment knowledge.The instruction manual identifies the following verbiage, which may have prevented the phenomenon: ¿when the equipment will be stored for more than 14 days, follow the procedure described in this section.¿ olympus will continue to monitor field performance for this device.
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Search Alerts/Recalls
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