E1: initial reporter phone: (b)(6).Device evaluation details: visual analysis revealed that spline b was broken on the device affecting electrodes 5 and 6.The device was able to be recognized but not able to be visualized.An electrical test was performed, and an open circuit was found on the tip area due to the damage found.A manufacturing record evaluation was performed for the finished device 30873037l number, and no internal actions related to the reported complaint condition were identified. the issue reported by the customer was confirmed.It should be noted that product failure is multifactorial.As part of biosense webster's quality process, all devices are manufactured, inspected, and released to approved specifications.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.Manufacturer's reference number: (b)(4).
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