The device was returned to an olympus repair facility, and an evaluation of the device was performed.During the evaluation, the customer's originally reported issue of flickering image was not confirmed.The following additional findings were also noted: scratch on bending section cover, chip on the adhesive of the bending section cover, deformed video connector and longer than normal angle wire due to wear.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, since the event was not reproducible on inspection, it is presumed, that it occurred due to contamination of the electrical contacts of the system.However, a definitive root cause cannot be identified.This issue is addressed in the instructions for use (ifu): [inspection of the endoscopic image].Confirm that the wli and nbi endoscopic images are normal.1.Before inspection, wipe the objective lens using clean lint-free cloths moistened with saline solution or sterilized water.2.Observe the palm of your hand in the wli and nbi endoscopic images.3.Confirm that light is output from the endoscope¿s distal end.4.Adjust the brightness level as appropriate.5.Confirm that the wli and nbi endoscopic images are free from noise, blur, fog, or other irregularities.6.Turn the angulation control levers slowly in each direction until it stops.7.Confirm that the wli and nbi endoscopic images do not momentarily disappear or display any other irregularities.Olympus will continue to monitor the field performance of this device.
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A distributor reported to olympus on behalf of the customer, that there was a flickering and sometimes a color bar displayed in the image of their endoeye flex deflectable videoscope.The procedure was completed with the same device.Therefore, there was no delay in the therapeutic procedure.There were no reports of patient or user harm associated with this event.
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