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Model Number CLV-190 |
Device Problem
Material Integrity Problem (2978)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 04/06/2023 |
Event Type
malfunction
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Manufacturer Narrative
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The subject device has not been returned to olympus for evaluation.The investigation is ongoing, and a definitive root cause of the reported event cannot be determined at this time.If additional information becomes available, this report will be supplemented accordingly.
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Event Description
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The customer reported to olympus, during maintenance, the evis exera iii xenon light source was malfunctioning.An olympus field service engineer (fse) checked the device and noted the front panel led was blinking.There was no patient involvement in this event.
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Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.Correction to h4.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, the device was not sent to olympus for evaluation, and there was no further information.Thus, we could not identify the cause of the phenomenon.Olympus will continue to monitor field performance for this device.
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Manufacturer Narrative
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This report is being supplemented to provide additional information based on evaluation and the legal manufacturer's final investigation. new information added to the following fields: d8, d9, h3 and h6.It has been over 5 years since the subject device was manufactured. the device was returned to olympus for inspection, and the customer's malfunction was confirmed. in addition, the following non-reportable malfunctions were found during the device evaluation: - heavy dust inside the device.- cracks on the air duct assembly.- corrosion on the rear panel.- cracks and deformation of the front panel.- rusty doorknob.Based on the results of the investigation, a definitive root cause could not be determined.However, it is likely that the front panel light-emitting diode blinked because communication with the scope failed due to dust adhered to the inside of the scope socket sensor.Olympus will continue to monitor field performance for this device. .
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Search Alerts/Recalls
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