Device was received on may 11, 2023 and evaluated on june 20, 2023.The evaluation confirmed the issue that the power board experienced overheating.During the evaluation, it was noted that this device was identified to be part of a field action (fda recall z-0825-2019 / recall event id #(b)(4) - recall termination date: 04/24/2020) where the power board was required to be replaced.This device did not have the upgraded power supply board installed per the field action but instead had the original power supply board that was required to be replaced.A medical device correction notification was sent to the customer in december 2018.The customer returned a correction response form in february 2019, acknowledging the notification and its requirment to replace the power supply board.However, the customer did not replaced the original power supply board in this device as required.Additionally, an investigation was conducted and completed december 7, 2023.Gentherm concludes that this event was not a post fix failure of recall z-0825-2019.Because of the extensive damage done to the power supply board, a root cause could not be determined.
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