Based on the information available to us, the lot number was provided, and the device history record (dhr) was reviewed indicating that the product was released accomplishing all quality standards.As part of our manufacturing process, all device history records are reviewed and approved by quality, prior to release of product.Eight pictures and six samples were received for analysis.The six samples were visually inspected, and the returned samples met the color specification.Therefore, the reported issue of product turned yellow is not confirmed.Out of 6 received samples, one sample had detachment between the tube to the connector and the second sample had recoil between the tube and the connector.Therefore, the reported issue of disassembled tip issue was confirmed.The other four sample did not have disassembly issue.A corrective and preventive action has been initiated to address the disassembled tip issue.
|