This mdr report is based on the reclassification of a previously reviewed complaint.Followup information provided by the user: the user reported that the implant was broken in the package and was not at the table.They directly used a new implant.Records review: a review of manufacturing records was performed, and found that the device met speciations at the time of manufacture and release, including 100% inspection for light output of assembled light fibers.Returned product evaluation: the device was received on 18nov2019 for evaluation.Visual inspection was performed, as well as inspection under magnification.The product defect was verified.The light fiber was observed broken at the y-connector.The product evaluation was not able to identify the cause of the light fiber break.Conclusion: the firm was unable to determine the cause of this reported malfunction.
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