The device was returned to olympus for evaluation, and the customer's allegation was confirmed due to a broken wire, the bending part does not move even if the angle lever is moved.In addition to the scraping of the forceps stopper cap and the forceps channel port being shaved, the evaluation findings are as follows: bending angle in the down direction was out of standard value, the bending section cover's water tightness was lost due to a pinhole, due to damage, the channel tube's channel cleaning brush cannot be inserted smooth and the forceps cannot be inserted and cannot be inserted smoothly, the bending tube had a dent, the video connector case was scratched, the light guide connector had a scratch, the universal cord had a scratch, the angulation lever was scratched, the grip was scratched, the switch box was scratched, the image guide protector had a scratch, the protector on the video cable section was cut, the video cable was wrinkled and scratched, the channel tube had buckling, due to a pinhole in the channel tube, water tightness was lost, due to damage on the channel tube, the tube cleaning brush cannot be inserted, and the connecting tube was dented, the investigation is ongoing, and a supplemental report will be submitted upon completion of the investigation or if any additional information is provided by the user facility.
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, the root cause of the event was unable to be identified; however, the event likely occurred due to physical stress.Olympus will continue to monitor field performance for this device.
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