The device was returned for investigation.Upon evaluation of the device, the reported issue was confirmed due to a faulty power supply unit.In addition, a loose receptable, intermittent image, dust inside equipment, rusty cable, and white balance key on the front panel deformed were observed.The investigation is ongoing; therefore, the root cause of the reported event cannot be determined at this time, however, if additional information becomes available, this report will be supplemented accordingly.
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