H3: the product is scheduled to be returned but has not been received by manufacturer at the time of this report.Therefore, this report is based solely on the information provided by the customer.The device history record for this lot was reviewed and identified no nonconformances or other issues noted that could have contributed to the reported issue.All inspected samples passed prior to release of the lot for distribution.The instructions for use were reviewed and appear to be adequate for use of this product.Aquaguard is intended for showering only and is not recommended for submersion under water.Aquaguard is not a replacement for primary dressings.For best results, a caregiver should apply the aquaguard product to the patient.Apply aquaguard to clean dry skin.Do not use lotion or cream before applying.Do not lift and/or attempt to reposition aquaguard after placement.Do not use if punctured or showing signs of wear.Aquaguard is a single use product.If reused, it may not provide an effective barrier while showering.If sensitivity or irritation develops discontinue use.At this time, there is no evidence that a manufacturing non-conformity contributed to the reported complaint, and the instructions for use were reviewed and determined to provide adequate instructions and warnings for the safe and effective use of the device.Therefore, no corrective or preventative actions are necessary.All complaints are trended and reviewed by management on a monthly basis.As part of this monthly review, any excursion above the control limits for this failure mode will be assessed, documented, and acted upon as warranted.Manufacturer reference file (b)(4).
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