Model Number 777000 |
Device Problems
Defective Component (2292); Output below Specifications (3004)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 04/06/2023 |
Event Type
malfunction
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Manufacturer Narrative
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The subject device was returned for evaluation and the customer¿s reported problem of error e600 ref1.The device evaluation found that the core of pkrf board was damaged and the board was loose, faulty plasmablend board causes failure of thermionic and flare out test.The evaluation also found missing a cover, minor scratches on housing and an old version of the software which was upgraded during the evaluation.The investigation is ongoing and follow up with the user facility is currently being performed.A supplemental report will be submitted upon completion of the investigation or if any additional information is provided by the user facility.
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Event Description
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The customer reported to olympus, the generator is giving an error e600 ref 1.The issue was found during an unspecified procedure.Inspection and testing of the returned device found the output is too low due to a defective circuit (pkrf) board and the board was loose.There were no reports of patient harm.This medical device report (mdr) is being submitted to capture the reportable malfunction found during evaluation.
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Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, the definitive root cause of the defective circuit board could not be determined.Olympus will continue to monitor field performance for this device.
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Search Alerts/Recalls
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