SMITH & NEPHEW, INC. OXINIUM FEM HD 12/14 36 MM +0; PROSTHESIS, HIP, SEMI-CONSTRAINED, METAL/POLYMER, CEMENTED
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Model Number 71343600 |
Device Problem
Delivered as Unsterile Product (1421)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 04/13/2023 |
Event Type
malfunction
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Manufacturer Narrative
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Internal complaint reference: case (b)(4).
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Event Description
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It was reported that, during the set up/ inspection for a thr, it was noticed that the outer packaging of one (1) oxinium fem hd 12/14 36 mm +0 had a hole, as well as the inner packaging and product was deemed unsterile and could not be used.A replacement was taken from the loan kit which was at the hospital.Since incident occurred before procedure; patient was not yet involved.
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Manufacturer Narrative
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The associated device was returned and evaluated.A visual inspection of the returned device reveals a hole in the outer packaging.An engineering evaluation reveals that the holes in the box through the outer lid could not have happened at smith and nephew.The packaging process do not have a sharp point to where this defect could occur.It is determined that this defect happened outside of smith and nephew¿s control.There are no additional complaints received for the implicated batch and will be considered as isolated.A review of complaint history for the part number over the past 12 months and for the batch number based on historical data of the device did not reveal similar events for the listed device.A review of the manufacturing records did not reveal a manufacturing abnormality that could have caused or contributed to the reported incident.At this time, we do not have reason to suspect that the product failed to meet any product specifications at the time of manufacture.According to the packaging sequence, the component should be packed in a bag and placed inside an inner and outer tray and, finally, inside a carton without any deformation or flaws present in the packaging materials.A review of the risk management file revealed this failure mode was previously identified.The anticipated risk level is still adequate.A historical review concluded that there are no prior actions related to this product and event.Factors that could contribute to the reported event include transit conditions and/or mishandling in storage/shipping.Based on this investigation, the need for corrective action is not indicated.Should additional information be received, the complaint will be reopened.No further investigation is warranted for this complaint; however, we will continue to monitor future complaints and investigate as necessary.We consider this investigation closed.
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