Model Number 4038210 |
Device Problem
Detachment of Device or Device Component (2907)
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Patient Problem
Hematoma (1884)
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Event Date 04/26/2023 |
Event Type
malfunction
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Event Description
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Customer reported that the trulight 5000 light head fell into the user¿s arms during cleaning, causing hematomas to the arms of the user.The user was noted to be hypertensive prior to the event, but there was no report of further elevation of blood pressure.The hematomas were treated with an anti-inflammatory gel.It was reported that there were no clinical consequences or hospitalization associated with this complaint.The severity of this injury was determined as non-serious.This report was filed in our complaint handling system as complaint (b)(4).
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Manufacturer Narrative
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The hospital technician reassembled the head light, put the retaining segment back on and put a screw on the protective ring.Further investigation is ongoing and results will be provided by a final report.
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Manufacturer Narrative
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Further investigation determined that the screw which holds the retaining sleeve in place was missing.This allowed the retaining sleeve to move from its position, maybe during the cleaning of this part.If the retaining sleeve is moved from its position the retaining segment is able to move out of the connection between the spring arm and the light head bracket.This allows the light head to detach and fell off.The missing screw was traced to an installation failure of the customer during a previous repair of the light system.The hospital technician reassembled the head light, put the retaining segment back on and put a screw on the retaining sleeve.Based on this, no further actions are necessary.
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Event Description
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Customer reported that the trulight 5000 light head fell into the user¿s arms during cleaning, causing hematomas to the arms of the user.The user was noted to be hypertensive prior to the event, but there was no report of further elevation of blood pressure.The hematomas were treated with an anti-inflammatory gel.It was reported that there were no clinical consequences or hospitalization associated with this complaint.The severity of this injury was determined as non-serious.This report was filed in our complaint handling system as complaint # (b)(4).
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Search Alerts/Recalls
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