Device Problems
Electrical /Electronic Property Problem (1198); Unintended Electrical Shock (4018)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 05/08/2023 |
Event Type
malfunction
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Manufacturer Narrative
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Product has been requested for return.Further information will be provided when investigation is complete.
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Event Description
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Patient reported that the charger adaptor component broke and the plug came out and she was shocked.There was no injury, but she knew she had been shocked.A replacement was ordered for the patient to continue enrollment.
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Manufacturer Narrative
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It was reported that the charge adapter broke when attempting to remove the plug from outlet.While attempting to remove the plug the patient was shocked.The charger did not return for investigation.Failure description matching an existing failure mode in which the contacts of the power adaptor housing remain in the 120v socket on attempt to remove from the wall.Philip's am&d is further investigation this issue.
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Search Alerts/Recalls
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