One opened probe was received with no tip protector, in a tray.At the time of receipt, the probe body was observed to be detached from the engine.The returned sample was visually inspected and found to be non-conforming with the probe shell detached from the engine.The probe was disassembled, and the components inspected.Nominal wear was observed on the inner cutter when compared to the degree of wear based on continuous actuation of the probe visual standard photos.Gouge marks were observed at a couple locations along the inner cutter.Adhesive was observed on the shell and front housing.A review of the device history record traceable to the lot number obtained from the device¿s radio frequency identification (rfid) tag indicates that the product was processed and released according to the product¿s acceptance criteria.The complaint evaluation confirms that the handle of the probe was detached.The exact root cause of the detached handle cannot be determined from this evaluation.The event was reported to have occurred during surgery; therefore, the most likely root cause is handling at any point after the probe was shipped from the manufacturing site, including use during surgery.An exact root cause for the detached handle was not determined from this evaluation, therefore, no specific action with regard to this complaint was taken.Probes are 100% visually inspected and tested for actuation, aspiration, and cut during manufacturing.Any non-conformances found are removed from the lot and scrapped.Complaints are reviewed and monitored at regular intervals for any significant adverse trends.No adverse trends have been observed associated with the reported product and event.No additional action is required at this time.The manufacturer internal reference number is: (b)(4).
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