This report is being supplemented to provide additional information, based on the legal manufacturer's investigation.A review of the device history record found no deviations, that could have caused or contributed to the reported issue.It has been over 11 years, since the subject device was manufactured.Based on the results of the legal manufacturer's investigation, a definitive root cause of the faulty cable connector/video connector socket could not be identified.The event can be detected/prevented, by following the instructions for use which state: [important information, please read before use]: do not apply excessive force to this video system center and/or other instruments connected.Otherwise, damage and/or malfunction can occur.[chapter 8: installation and connection]: never apply excessive force to connectors.This could damage the connectors.Olympus will continue to monitor field performance for this device.
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