The duo headlight 2 bay system - us (90620us) has been returned for evaluation: failure analysis: the duo headlight was received in used condition.Evaluation of the duo headlight found that the unit failed the light large spot uniformity, the light large spot size and the light quality tests.Thus, the unit will be sent out to the manufacturer for luminaire repair.Additionally, the customer reported that the cooling fan was not working, leading to the light flickering.The unit was received for evaluation without the holster.The service & repair team will advise the customer to replace the unit holster after receiving the unit back from repair, as the holster may be the cause of the problem.Root cause analysis: evaluation identified that the luminaire required repair, the cooling fan was not working, and the holster required repair.Evaluation determined that the failure was most likely due to routine use and wear.The reported complaint was confirmed.No manufacturing, workmanship, or material deficiency has been identified.
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