A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over 3 years that the subject device was manufactured.The dhr (manufacturing history) was reviewed to confirm that the equipment was shipped to specifications.Based on the results of investigation, the likely cause is determined to be due to due to water entering the operation unit from the leakage point of the forceps channel while the user was handling it.It is possible that physical stress applied to the forceps channel during handling by the user may have damaged the forceps channel and made it impossible to maintain watertightness, but we have not been able to identify the cause.A definitive root cause could not be identified.The issue is addressed in the instructions for use (ifu): instruction manual urf-v3/v3r reprocessing manual chapter 5 reprocessing the endoscope 5.4 leakage testing of the endoscope.If handled according to the ifu below, the user may be able to reduce/prevent the occurrence of this event.Instruction manual urf-v3/v3r reprocessing manual chapter 1 general policy 1.4 precautions :perform a leakage test on the endoscope after each precleaning procedure.Do not use the endoscope if a leak is detected.Sudden loss of the endoscopic image, damage to the bending mechanism, or other malfunctions.Instruction manual urf-v3/v3r operation manual chapter 4 operation 4.3 using endotherapy accessories:when inserting or withdrawing an endotherapy accessory, confirm that its distal end is closed or completely retracted into the sheath.Insert or withdraw the endotherapy accessory slowly and straight into or from the forceps port of the forceps/ irrigation plug.Otherwise, the biopsy valve may be damaged and pieces of it could fall off.Olympus will continue to monitor the field performance of the device.
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