Model Number HEM1 |
Device Problem
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 05/01/2023 |
Event Type
malfunction
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Manufacturer Narrative
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The device evaluation is anticipated.However, the complaint cannot be confirmed without the completion of a product evaluation.A supplemental report will be forthcoming with the evaluation and device history results when received.Complaint histories for all reported events are reviewed against trending control limits on a monthly basis and any excursions above the control limits are assessed and documented as a part of the monthly review.
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Event Description
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It was reported that blood temperature measurements were unstable, and co measurement stopped during use.The blood temperature values dropped to 2.6 celsius degree and then rose to 36.3 celsius degree in a short period of time.Additionally, error messages of light out of range and fault oximetry cable disconnected were displayed on the monitor.70cc cable passed the cable test.The issues were resolved by swapping the monitor and swan ganz module.The clinical log has been obtained by the sales rep.No patient injury was reported.Per additional information from sales rep, the values displayed on the monitor were not stable and fluctuated in a short period of time.The expected values were around 36 celsius degree.No additional treatment and procedures were performed based on the inaccurate values.The values did not reflect the clinical condition of the patient.No patient demographic information was obtained.The procedure during the case and if staff used other medical devices is unknown.Device malfunction of the disposable products was ruled out as the issue was resolved by swapping the monitor and sgm.
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Manufacturer Narrative
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A product evaluation was completed.The reported complaint could not be confirmed.4 rubber feet were missing, so attached them.Functional test was performed.During evaluation, any error messages were not observed.The device passed all functional test.Dom is 24 jun 2022.An engineering evaluation was also completed.Updates to the h6 codes are as follows investigation findings was changed to no device problem found and investigation conclusions was changed to no problem detected.Complaint histories for all reported events are reviewed against trending control limits on a monthly basis and any excursions above the control limits are assessed and documented as a part of the monthly review.
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Manufacturer Narrative
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A device history record review was completed and documented that device met all specifications upon distribution.Complaint histories for all reported events are reviewed against trending control limits on a monthly basis and any excursions above the control limits are assessed and documented as a part of the monthly review.
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Search Alerts/Recalls
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