Model Number HEMSGM10 |
Device Problem
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 05/01/2023 |
Event Type
malfunction
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Manufacturer Narrative
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The device evaluation is anticipated.However, the complaint cannot be confirmed without the completion of a product evaluation.A supplemental report will be forthcoming with the evaluation and device history results when received.Complaint histories for all reported events are reviewed against trending control limits on a monthly basis and any excursions above the control limits are assessed and documented as a part of the monthly review.
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Event Description
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It was reported that bt measurements were unstable, and co measurement stopped during use.The bt values dropped to 2.6 celsius degree and then rose to 36.3 celsius degree in a short period of time.Additionally, error messages of light out of range and fault oximetry cable disconnected were displayed on the monitor.70cc cable passed the cable test.The issues were resolved by swapping the monitor and swan ganz module.No patient injury was reported.
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Manufacturer Narrative
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The reported event could not be confirmed.When sgm was received, the device label was noticed to have been removed.This allows access for the device to be opened.The device was opened to verify if the original boards were still installed, and that the flex cable was connected correctly.The sgm was reassembled and installed into a known working hem1.Attached it to a cco simulator and began monitoring.Monitored the cco simulator for over 2hours with no faults.The readings never stopped, and stayed stable.No parts of this sgm are suspect.Complaint histories for all reported events are reviewed against trending control limits on a monthly basis and any excursions above the control limits are assessed and documented as a part of the monthly review.
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Manufacturer Narrative
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A device history record review was completed and documented that device met all specifications upon distribution.Complaint histories for all reported events are reviewed against trending control limits on a monthly basis and any excursions above the control limits are assessed and documented as a part of the monthly review.
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Search Alerts/Recalls
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