Envoy medical corp.Was notified on (b)(6) 2023 of a patient whose device had allegedly stopped working immediately after falling on their head.The patient was seen by an audiologist, who successfully turned the device back on and performed a complete adjustment, but upon dis-connecting the remote from the computer, it did not successfully communicate with the esteem.The audiologist reported that the device powered off on it's own again a few hours after the appointment and that no further trouble-shooting or adjustments were successful in resolving the issue.An mdr assessment was done on 10jan2023, where it was determined that the event was not reportable, because there was not enough evidence to determine definitively whether device malfunction had occurred.On (b)(6) 2023, emc was notified that the patient had a revision surgery that day to attempt to correct the issue.No visible signs of header damage and no fluid was observed during the surgery.The battery was replaced, and will be activated after 4 weeks to allow full healing of the middle ear before activation.A follow up mdr will be filed to report whether the revision has resolved the issue.Patient/clinical history with emc: (b)(6) 2008 - implant.(b)(6) 2008 - activation.(b)(6) 2008 - fitting.(b)(6) 2008 - fitting.(b)(6) 2008 - fitting.(b)(6) 2009 - fitting.(b)(6) 2009 - fitting.(b)(6) 2010 - fitting.(b)(6) 2014 - fitting.(b)(6) 2014 - battery replacement.(b)(6) 2021 - battery replacement.(b)(6) 2023 - revision.
|