The device was returned to olympus for evaluation and the customer's allegation was not confirmed as the device evaluation found that the biopsy port was not damaged and noted to be satisfactory for further use.However, inspection found the distal end cap was detached, the light guide plug body eto valve was damaged.Eto valve noted rotating and a leak tester accessory is stuck on it.The up / down angle were not to specification.The investigation is ongoing.A supplemental report will be submitted upon completion of the investigation or if any additional information is provided by the user facility.
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This report is being supplemented to provide additional information based on the legal manufacturer's investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, the root cause of the damage to the port of the scope was incorrect handling of the device.The event can be detected/prevented by following the instructions for use which state: ¿do not strike, hit, or drop the endoscope¿s distal end, insertion tube, bending section, control section, universal cord, or endoscope connector.Also, do not bend, pull, or twist the endoscope¿s distal end, insertion tube, bending section, control section, universal cord, or endoscope connector with excessive force.The endoscope may be damaged and could cause patient injury, burns, bleeding, and/or perforations.It could also cause parts of the endoscope to fall off inside the patient.¿ olympus will continue to monitor field performance for this device.
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