C.R. BARD, INC. (BASD) -3006260740 SITE~RITE 5 ULTRASOUND SYSTEM; TRANSDUCER, ULTRASONIC, DIAGNOSTIC
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Model Number N/A |
Device Problems
Unable to Obtain Readings (1516); No Apparent Adverse Event (3189)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 05/08/2023 |
Event Type
malfunction
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Event Description
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It was reported the usg sr5 is really defective because it is automatically freezing the monitor.No other information was provided.
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Manufacturer Narrative
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Section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.The date of event was not provided by the complainant/reporter, the date reflected in this report is the date bd became aware of the event.The manufacturer has received the sample and will be evaluated.A supplemental will be submitted with evaluation results.
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Manufacturer Narrative
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H11: section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.The date of event was not provided by the complainant/reporter, the date reflected in this report is the date bd became aware of the event.The following were reviewed as part of this investigation: patient severity, applicable previous investigation(s), sample (if available), applicable fmea documents, labeling, and applicable manufacture records.Based on a review of this information, the following was concluded: product was not returned for evaluation/repair.Photo sample provided by customer shows a sr5 ultrasound with no image on the ultrasound screen.Complaint investigation and root cause determination could not be completed without physical evaluation of the unit.H3 other text : evaluation findings are in section h11.
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Event Description
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It was reported the usg sr5 is really defective because it is automatically freezing the monitor.No other information was provided.
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Search Alerts/Recalls
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