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Model Number OER-PRO |
Device Problem
Crack (1135)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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The subject device has been returned to olympus for evaluation.During troubleshooting, it was noted, the customer¿s biomed replaced the yellow connectors, tub level sensor and the 3-port valve but the error persisted.The biomed was instructed to look at the mesh screen in the prefilter housing at the pressure regulator.Biomed cleaned out the debris and the oer-pro was working.The investigation is ongoing, and a definitive root cause of the reported event cannot be determined at this time.If additional information becomes available, this report will be supplemented accordingly.
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Event Description
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A biomed reported to olympus technical assistance center (tac) on behalf of the customer, the endoscope reprocessor exhibited error e01 indicating filling the basin with water takes too much time, leak was noted from the tub level sensor and noted cracked yellow connectors in tub.There was no harm or user injury reported due to the event.
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Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.The cause of the reported event cannot be conclusively determined.Based on the results of the investigation, it is likely the connector could not be connected as some impact was added to the connector and the connector became loose and came apart.Probable causes for the event include: "accumulated stress over time which caused the connector to get loose unintentional impact to the connector with something hard." per the instructions for use: ¿check the following for each connector.The connector should be fixed firmly.The o-rings should be free of abnormalities such as cracks, tears, or dents.¿ and ¿warning -do not use the equipment if any connector seems to be damaged or defective.Using the equipment when an irregularity has been detected may interfere with reprocessing.Furthermore, fluid leakage may damage peripheral device or facilities near the equipment.¿ olympus will continue to monitor field performance for this device.
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Search Alerts/Recalls
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