Siemens completed the detailed investigation of the reported event and system.The investigation was performed based on expert discussions considering the complaint description, customer service reports, system history, system log file analysis.According to the provided information, there were no ecg signal during an interventional procedure.The procedure was then continued and finished using an alternative system.No health consequences were communicated.Detailed investigations revealed that the reason why no ecg was available was that the ecg signal drifted outside the dynamic range of the sensis system.Among the various causes of the ecg signal drifting out of the dynamic range, the most reasonable cause for this case, according to experts, is that the problem was caused by poor contact between the electrode and the skin.It is likely that reapplying/pressing the electrodes to the patient would have reduced the offsets and an ecg would have been available.The instruction for use gives adequate guidance on proper ecg electrode handling, ecg acquisition techniques and correct lead placement.The occurrence rate of the aforementioned error pattern was checked.A possible error accumulation or even a systematic error, which leads to a corrective action of the installed base, could not be determined by the investigation.
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