Catalog Number 11532269 |
Device Problem
Defective Device (2588)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 05/02/2023 |
Event Type
malfunction
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Event Description
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It was reported that an unspecified number of bd alaris¿ pump module smartsite¿ low sorbing infusion sets were received damaged.The following information was provided by the initial reporter: "they were received damaged".
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Manufacturer Narrative
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B.3.Date of event: unknown.The date received by manufacturer has been used for this field.H.3.A device evaluation is anticipated but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Manufacturer Narrative
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Correction: b5: describe event or problem: it was reported that an unspecified number of bd alaris¿ pump module smartsite¿ low sorbing infusion sets were received with the unit open and the sterility of the product is compromised.The following information was provided by the initial reporter: "they were received damaged".
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Event Description
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It was reported that an unspecified number of bd alaris¿ pump module smartsite¿ low sorbing infusion sets were received with the unit open and the sterility of the product is compromised.The following information was provided by the initial reporter: "they were received damaged".
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Event Description
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It was reported that an unspecified number of bd alaris¿ pump module smartsite¿ low sorbing infusion sets were received with the unit open and the sterility of the product is compromised.The following information was provided by the initial reporter: "they were received damaged".
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Manufacturer Narrative
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H6: investigation summary: one photo was received for quality investigation.The customer complaint of package damage was confirmed by review of the photo submitted by the customer.The photo received shows that the product packaging was damaged on the side of the packaging, opening a large hole in the box.A device history record review for model 11532269 lot number 23025004 was performed.There were no quality notifications issued for the failure mode reported by the customer during the production build of this set.A root cause for the failure could not be fully determined because the damaged product was not received.The probable cause of the damage is that the damage occurred during the shipping of the product.
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Search Alerts/Recalls
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