It was reported that a prodisc c removal was completed on (b)(6) 2023, no other information was provided despite multiple attempts to collect information on the removal.A dhr review could not be completed as the part number and lot number were not provided and could not be determined during the investigation.Complaint trending showed the rate of complaints is within the levels defined in the risk documentation.A review of the risk assessment found that the harm associated with the complaint is identified and mitigated to a level where the benefits outweigh the risks.A device evaluation could not be completed as the pdc implant was not released from the hospital and could not be returned for evaluation.No indication for the cause of the pdc removal was determined, the complaint investigation outcome is unknown.The submission is 1 of 1 devices involved in this event.
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