A review of the manufacturing and inspection records for this lot was conducted, and no deviations or non-conformances were recorded relating to this issue.According to the product experience report, there was no sample to be returned.Additionally, no photographic or visual evidence of any kind was provided which would have allowed for the complaint to be reviewed.Without such evidence, this complaint could not be confirmed and determining a definite root cause is not possible.The packaging supervisor was made aware of the complaint and training was provided to ensure proper handling and assembly of products.Argon will continue to monitor for complaints of this nature.
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