Establishment name: (b)(6).The device was returned to olympus for evaluation, and the customer's allegation was not confirmed.However, the device evaluation found the charged coupled device (ccd) was damaged.The damage on ccd unit caused a noise image to occur during angulation in up/down directions.There were chips on the adhesive of the coating on the bending portion of the device, the control unit was damaged, there were scratches on the grip, up/down plate, right/left plate, light guide cover, light guide connector, and the video connector case, and the up/down lock lever was damaged.The investigation is ongoing.A supplemental report will be submitted upon completion of the investigation.
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This report is being supplemented to provide additional information based on the legal manufacturer's investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, the root cause of the image noise was caused by breakage or disconnecting of the image sensor unit due to stress of repeated use, external factors or handling, or failure of the parts mounted on the electrical circuit board such as the integrated circuit chip and capacitor.Olympus will continue to monitor field performance for this device.
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