The device was returned to olympus for evaluation and the customer's allegation was not confirmed.However, a worn-out scope socket was found along with burn marks on the lamp.It was recommended that the lamp be replaced.Lastly, the olympus lamp life meter was reading below 50 hours, which was within range.In speaking with olympus technical assistance center (tac), customer mentioned replacing the lamp with a 3rd party atlas bulb part.Tac explained that it was an off-label use with a non-olympus bulb.However, customer noted that they have not had a problem since placing that bulb in other machines.The investigation is ongoing, and a supplemental report will be submitted upon completion of the investigation or if any additional information is provided by the user facility.
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