The customer reported to olympus that when using an endoeye flex 3d deflectable videoscope, there was leakage.The event occurred during reprocessing.There was no patient harm associated with the event.The device was returned and evaluated, and upon estimation, the bending section cover glue was worn out.This mdr is being submitted to capture the reportable malfunction found during the device evaluation.
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The device was returned and evaluated, and the customer¿s allegation (leakage) was confirmed.In addition to the bending section cover glue being worn out, additional evaluation findings were as follows: the universal cord was pierced, and the connector was cracked.The investigation is ongoing, and a supplemental report will be submitted upon completion of the investigation or if any additional information is provided.
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, the root cause of the event was unable to be identified; however, the event likely occurred due to physical stress caused by hitting the tip of the scope or dropping the tip, chemical stress due to the chemicals used.The event can be detected/prevented by following the instructions for use which state: 1) "do not strike, hit, or drop the endoscope¿s distal end, rigid portion, bending section, control section, universal cord, video connectors, or light guide connector.Also, do not bend, pull, or twist the endoscope¿s distal end, rigid portion, bending section, control section, universal cord, video connectors, or light guide connector with excessive force.The endoscope may be damaged and could cause patient injury, burns, bleeding, and/or perforations.It could also cause parts of the endoscope to fall off inside the patient." 2) "methods listed as ¿compatible¿ in table 3.1 and 3.2 are compatible for routine use only when used according to manufacturer¿s instructions.Repeated use and reprocessing of endoscopes and accessories lead to gradual wear and tear.Furthermore, reprocessing methods that employ higher temperatures and more caustic/corrosive materials may lead to faster deterioration.In general, sterilization processes are harsher on equipment than disinfection processes.Before each patient procedure, inspect the endoscope and accessories for damage, according to the instructions described in this manual and its companion ¿operation manual¿." olympus will continue to monitor field performance for this device.
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